Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help recoup your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
We do not have an item limit. We encourage you to bring your best items and price them competitively to maximize your sales. A consignor who brings 75 great items priced accordingly, will do better than a consignor who brings 150 items that are over-priced or have quality concerns.
Option 1 - Pick them up at one of our early barcode pick-up days, or have them mailed for the cost of postage ($4).
Option 2 - Pick them up at the store before your drop-off day. You can come get labels anytime when we're at the store.
Option 3 - Print them at home (must be printed in color, show up well and be aligned correctly on the label). Please ask if you have questions.
Items must be labeled BEFORE items are brought to the store. We don't typically have extra space in the store to label during drop-off.
We accept children's clothing in sizes preemie - teen, and junior sizes 1 - 11. Many TEENS wear adult clothing, so we will accept adult sizes, but ONLY in popular teen styles and brands (Under Armour, Nike, Patagonia, North Face, Free People, American Eagle, Abercrombie, etc.). Adult items that are not youthful may be returned to you at check-in. We also accept in-style maternity clothing. ALL CLOTHING MUST BE in new or very gently-used condition - no rips, tears, holes, missing buttons, broken zippers or excess wear. Clothing must also be in current styles and be clean and odor-free.
We accept seasonally-appropriate shoes that are in excellent condition.
We also accept: baby equipment, nursing supplies, childrens furniture, nursery accessories, children's room decor, toys, books, video games, electronics, sports accessories, and more! Please ask if you have questions.
Seasonal Guidance:
For the Spring Event, we accept spring and summer clothing, as well as lightweight jackets, pants, jeans, and long-sleeved shirts that are lightweight and have a spring look to them. Note: Although long sleeve shirts and jeans are accepted in the Spring/Summer sale, they generally sell better in the fall. We accept Easter, 4th of July, rain gear, swimwear, and pool accessories, as well as costumes for dress up play! We will NOT ACCEPT heavy jackets, sweaters, sweats, fleece, corduroy, or snow boots (rain boots & cowboy boots are acceptable).
For our FALL/WINTER event we accept Christmas-, Thanksgiving-, and Halloween-themed outfits, children's Halloween costumes, long sleeves, short sleeves, tennis shoes, jeans/pants, and winter-weather items like jackets, coats, snowsuits, hats, gloves, and boots. We will also accept athletic shorts. We will NOT ACCEPT flip flops, sandals, sleeveless shirts or tanks.
We suggest you set the price at 20-30% of the retail value. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity, junior and adult clothing are not shopped as heavily, so price these competitively, also. You can use our Pricing Points Guide to help.
Baby Equipment, furniture and large indoor/outdoor toys usually sell for up to 40% of the retail value depending on condition because they are in high demand. Pro Tip: When pricing, think to yourself "What would I be excited to pay for this?" and then price it to excite someone!
Absolutely, but you will need to enter your items into the database separately for each specific sale, AND get new labels. Be sure you enter your items for the correct sale.
If an item your selling has already been in a sale this season, please consider dropping the price or letting it go 1/2 off so you're successful selling it!
Yes, you may enter additional batches. Consignors are charged the consignor fee of $12.50 only one time PER consignor code, not per batch.
NO, please do NOT use wire hangers. Clothes DO NOT stay on wire hangers and they can snag clothes.
Use appropriately-sized plastic hangers to ensure your clothes remain on the hanger. Plastic retail hangers are also fine. We suggest to use adult-sized hangers starting at youth size 7/8.
Place them in a plastic clear bag and then seal with clear packing tape, and write your consignor ID on the bag and zip-tie it to the larger item. See our videos for more help!
First, affix the barcode label to the string tag; do NOT stick it directly onto the item or the bag. Next, attach the string tag to the item and place inside the bag, or pin it to the outside of bag. Make sure the tag is visible. Write the consignor number and price on the bag with a Sharpie in case the tag comes off.
We have several rolling shopping baskets and large bags you can use. You may also bring a laundry basket, wagon, or a stroller. All bags/totes/strollers/carts will need to be tagged at the door.
If it meets our "excellence quality" standards, then group it together with one or two like items. Pin them together on a hanger, or group them in a Ziploc bag and put one price for the entire group.
Yes, if the item is especially prone to wrinkles (e.g. button-down shirts). Wrinkled clothes do not sell! The better they look (and smell), the better they sell!
Yes, we accept cribs manufactured after June 28, 2011, as long as they have not been recalled.
We DO NOT accept cribs manufactured before Dec. 31, 2010. Cribs manufactured between Dec 31, 2010, and June 28, 2011, can be sold IF they have a certificate of compliance and have not been recalled.
