Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help recoup your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
There is a 300-item limit per consignor number. If you have more than 300 items to consign, bundle like items (clothing items must contain all the same-sized items). If there will still be more than 300 items even with bundles, you may register for a second consignor number to enter more items. Note: The $12.50 consignor fee is charged to each consignor number.
Big ticket items always sell out quickly: large toys, furniture, baby equipment, outdoor toys, bicycles, etc.
Our customers also love brands like: Kate Quinn, Rags, Kyte, Baby Boden, Little Sleepies, Zara, H&M, Easy Peasy, Childhoods, Posh Peanut, Slumberkins, Jellycat, Sweet Honey, Vigniette, Patagonia, Northface, Nike, Adidas, and Under Armour to name a few.
All consignors are REQUIRED to pre-label their items before coming to drop off. There are three options to get your FREE barcode labels:
Option 1 - Pick up your labels during any of our early barcode pickup days. Visit our consignor links page for more information.
Option 2 - Have barcodes mailed to you for the cost of postage ($4).
Please see our Consignor Links page to sign up for the method you prefer for getting your barcodes.
You may also print your own labels at home. Labels must be printed in color, be readable, and aligned correctly on the label.
Option 1 - In-Store Check-In
You unload your items from your car, put them in numerical order, wait for an employee to complete the quality check, and then put your items out on the sales floor. Appointments are required so we know when to expect you. Your items must be PRELABELED with barcode stickers; you can pick up labels during one of our early barcode pickup days or get them mailed.
Option 2 - *Curbside Drop-Off
You pull up to our drop-off location and pop your trunk, and our employees do the rest. Appointments are required so we know when to expect you. Your items must be PRELABELED with barcode stickers; you can pick up labels during one of our early barcode pickup days, or get them mailed.
*Using curbside service waives your item guarantee.
If you're doing in-store check-in, please bring your items with the barcode labels already placed on the string tags. You will also need to bring your printed inventory sheet with you. You can login to your consignor account and print this file.
You do not need to bring an inventory list for curbside drop-off.
NO, please do not use wire hangers. Clothes DO NOT stay on wire hangers well, and if your items fall to the floor, they won't be seen to sell. Please use plastic hangers. Plastic hangers from a retail establishment are allowed.
Please use children's hangers for preemie through kids' size 7/8. Use adult-hangers for sizes 9/10 and above.
Option 1 - In-store Pick-Up
Park and come inside, where our employees will direct you to your unsold items. Please bring a large bag, box, or bin to take your items home. Appointments are required so we know when to expect you.
Option 2 - *Curbside Pick-Up
Pull up and pop your trunk, and our employees will do the rest. Appointments are required so we know when to expect you.
*Using curbside service waives your item guarantee.
You can earn up to 100% of your sales by referring new, first-time consignors (some exclusions and conditions apply).
You can also work with us!
See our Consignor Links page for more information on the referral program and working for us.
Place items in a Ziploc bag and then seal the Ziploc with clear packing tape.
Then, affix the barcode label to the string tag, and tape the string tag inside the bag. Make sure the tag is visible! Please do not stick a label directly onto the item or the bag.
The minimum price that you can enter an item for is $4. If an item is unlikely to sell for $4 (e.g. a single onesie), then group it together with one or two more like items. Pin them together on a hanger, or group them in a Ziploc bag, and price them as a bundle to meet the minimum threshold.
Your pass will be emailed to you prior to the event.
Consignor payday is VIRTUAL! Your check arrives in your email where you can either print it and deposit it to your bank, or pay a small fee to Deluxe Checks to do direct deposit. Checks are emailed within 24 hours of the last day of the sale.
Please confirm your email address is correct. Checks that have to be re-issued for any reason will have a $25 service fee.
